âš¡ Connect with Confidence: Your Gateway to a Safer, Faster Internet Experience!
The TP-Link TD-8817 ADSL2+ Modem is a versatile device that provides reliable internet access via ADSL service. With a maximum downstream speed of 24Mbps, it supports the latest ADSL standards and features robust security measures, including triple active firewalls. The modem also offers QoS prioritization for efficient bandwidth management and includes 6KV lightning protection to safeguard against electrical surges.
M**R
Totally automatic connection to AT&T, no setup needed for existing account
I bought this to replace a 3-year-old Actiontec that was losing connections and overheating. Remembering past experiences, I called their tech support and got my DSL login username and password in case they were needed. To connect new modems in the past I've had to enter setup info, connect, manually enter bridge mode, and only then connect the router.None of that here. I plugged everything together, started the modem (nice to have an on-off switch on the back, by the way), and it quickly recognized that a wireless router was connected. It automatically went into bridge mode, made the connections, and worked flawlessly. Pure plug-n-play goodness. (I've been on AT&T for years, so this was NOT setting up a new account, which does require several initial steps that can't be skipped.)I've only had this running for about an hour and a half, so time will tell whether this drops connections as badly as the old modem. Comments here and other places say that this modem does a better job of staying connected than most, and that was a major factor in my purchasing this modem rather than others. Some have posted that their upload and download speeds have increased; mine have stayed the same (6mbps service).As I'm only using this in bridge mode, I can't comment on the router functions of this unit. I may disconnect the wireless router later and play around with it just to see how good it is.By the way, there are a lot of misconceptions about what a router does. Routing allows multiple units to share a single internet connection. It is needed for BOTH wired and wireless devices that need to go the the internet. If this device is connected to a switch and other wired devices are hooked to the switch, this can handle routing for the wired devices without any need for a wireless router. Routing and wireless are NOT one and the same.Hooking a wireless router to this device disables the routing function and puts it into bridge mode. If your wireless router has access point mode, it can disable its own routing functions and can allow this router/modem to handle the routing, firewall, and so forth for your network. It will then only handle the wireless connections, not rout them. In this case, this modem/router will have to go through all the ISP connection setup steps that the wireless router had previously handled.If I have any criticism of the device, it is that the indicator lights are only on top, very small and dim, and hard to see. I think putting wrap-around LEDs on the front edge would improve visibility enormously.One more note: in bridge mode, the Internet indicator light does not light up on the modem since routing functions are disabled. It only functions if the unit is in router mode (with no other router connected). I also doubt that the USB port works in bridge mode, but I haven't tested it.
S**D
Set up issues, but customer service was great.
I bought this to replace a CenturyLink modem. This modem works perfectly fine with no issues. However, it did take a couple of hours to set up because the software that was used for set up from the included disk was not the most up-to-date version for the hardware version of the modem in the box.TP-Link's customer service was really good. The first gentlemen I talked with was incredibly helpful and we got the computer to finally acknowledge the new modem so we ended the call thinking it was all set.Not so much. There were still something wrong so I called customer support right back and this time was put on hold for about ten minutes and received a new customer service rep. She was really nice but she was an overseas operator and there were times I just didn't understand some of the words she was saying. That being said, she was knowledgeable and patient and we went through all the advanced settings item by item until we found the incompatible hardware version number in some obscure little setting that I'll probably never be able to find again if my life depended on it. Once we changed that number everything worked instantly. Unfortunately, it took about 45 minutes on the phone with the rep scouring files and settings and resetting the modem repeatedly to find that number, but at least it was found.I've had it over a month now and it's been flawless since set up. I would recommend this modem.
J**O
Not Plug-N-Play for most CenturyLink Subscribers
Definatly not a plug and play device for Centurylink Denver subscribers! I do not recommend unless you are more than just computer savvy. Networking experience a huge plus!The installation disc included does work for CenturyLink as long as you will not be installing a router behind the modem, and I don't know many households that will be hooking just one device to their home computer network via ethernet cable.After hours of Google research I was able to get the modem and wireless router working perfectly and at much faster speeds than the modem/router combo that CenturyLink provides for purchase or lease with service... Well at least for a day.After a whole day with zero connection drops, and blazing fast wireless speeds, the modem kept dropping the DSL link on a regular basis. With 6 family members dependent on being connected 24/7, checking the error logs in the modem and router was a challenge since my frustrated family members only 'fix' was to reset the router and modem, effectively erasing any error messages stored in the log. After I convinced my family that the only way I could find out why we kept loosing Internet was to let the modem automatically reconnect and view the error logs, I noticed the loss of sync was occurring every 15 minutes, give or take a few seconds. A call to CenturyLinq tech support yielded no results as this modem isn't currently a CenturyLink 'Approved' modem, thus no tech support is available.I will be resetting both the modem and router back to factory default and will try again, but for now, back to the old CenturyLink slow slow slow modem/router. 1 Star for now, will add a couple if I can get a stable internet connection for more than just a day.
Trustpilot
2 weeks ago
2 days ago