BLUBIRD BBR3875 18ga. Retractable Hose Reel with 3/8" x 75' Air Hose, 12 Point Ratcheting Gear, Next-Gen Rubber, Lightest, Strongest, Most Flexible, 300 PSI, 50F to 190F Degrees, Polyester Braided

Got the hose reels Friday the 15th of December. Good quality.

Overall I like this hose reel and it seems to work well and is well constructed and sturdy. The only thing I don't understand is why the hose leader doesn't have a swivel end on at least one end! This problem seems very consistent across the industry though, since many of the other leaders I've bought are the same way. Makes no sense to me.

Installed reel and after about 2 weeks of use it began not ratcheting...so it had constant tension on the reel. As soon as I contacted the company, they responded quickly with a video link on a possible fix. Without any other contact I received a shipping notice that my exact replacement with a brand new one was on the way. I received it a few days later. WOW - THIS IS CUSTOMER SERVICE. They are now the reel brand I will always use.

This thing is sturdy. Be sure to make sure you have the correct adapters to connect to your system. This uses large 1/2 inch NPT connectors and includes a single adapter for 3/8 inch NPT. Most big box store fittings are 1/4 inch NPT.

Reel itself is beefy, lots of retraction power and pretty decent ratchet locking. The problem I had was with the hose and clamps. The assembly had the hose kinked closed about half way at the center rotating fitting. In order to get it back to round it required removing both hose clamps and making a better loop in the hose. Of course both hose clamps needed to be re-rounded over a socket to fit the hose.The hose seems no where close to as flexible as the Flexzilla hose and is also heavier. It says it is rubber so it should be good for cold.There is an included template for the mounting holes but being a smaller version of the 50 and 60 foot reels means that access to the mounting holes is limited when mounting it to a wall,Overall, it is not a bad unit, just not a good one.

Good

Bought this because it seemed of good quality with lots of solid reviews. First time I set it up and unspooled maybe 3/4 of the hose and the inner wind up spring broke and the hose completely unraveled. Had to wind it by hand and bungee it. Will update depending on whether warranty will cover this since I missed the Amazon return window.

Seems very high quality and will most likely last forever. Helps make my shop less messy and is very convenient. Would recommend for someone needing high air flow.