Joy PebbleV2.0 Commercial Ice Maker,100 lbs,2-Way Add Water,Under Counter Ice Maker Self Cleaning,Ice Machine with 24 Hour Timer,33 lbs Basket,Stainless Steel Ice Makers for School,Home,Bar,RV

Excellent customer service, had a problem with my ice maker and Gloria from customer service was quick to respond, top notch customer service! Ice maker is a work horse, making lots of ice. Highly recommend

Large cubes that do not melt after adding to a drink.roughly 40 quarts from a single load of the hopper in about 8 hours.you can fill three 48 quart ice chests per day as long as you empty the hopper when it is full.works pretty much flawlessly with no real moving parts (unlike those flimsy arms like on those little home ice makers, with the mushroom cubes that evaporate as you add them to a drink). Stops making ice when hopper is full, a flap over water tray lowers when ice cannot fall into the hopper. restarts making ice again when ice flap raises back up.I like it and I think we can have it repaired fairly easily should it ever need servicing.whether you use plumbing/pressurized water or are using a water bottle/jug you'll have no issues. I would recommend raising the external water bottle/jug about 8 inches higher than base of unit to ensure the filling is reliable. Any higher and you'll overflow the water tray inside machine. any lower and it seems to run the internal water tray dry as the water level in the bottle/jug drops lower.this unit NEEDS to be in a air conditioned room as it is not insulated. If you were to use it in a hot garage the ice will melt too fast!you can set a timer for how long to make ice as well. you can also adjust the ice hardness up or down. also has a cleaning mode where you can run vinegar through it and clean out everything inside the plumbing lines.Unlike the small consumer models you can also ACTUALLY REACH inside without disassembly and mechanically clean EVERYTHING else.Great ice maker and we've been using it everyday for 7+ months!The drain hose works well and you will need to run that line to something like a washer hose drain which we are using. Both the washer drain hose and the ice maker hose fit in the same drain pipe. Occasionally I have to lift the drain hose up and let it drop down in a swift motion to start the melting ice water to drain off. But that is occasionally as only sometimes does it not drain correctly. I suspect little pieces of ice jam the drain hole and cause the drain line to break the siphon. In any cause we have been well pleased, always have plenty of ice and and no real issues with it.

This is the second machine and both quit working after a few months. When it works, it's great but both machines failed after a few months...do not buy!UPDATE 1/10/25 - The seller reached out to me and sent a replacement unit even though the other one one was past its warranty date. Very good customer service!

I thought this would be a solid ice machine based on the rating but missed it was frequently returned. Easy install and looks great however it could not maintain the ice in the bottom based on its design. It would commonly overflow water into the basin melting the ice or constantly splash down water while trying to freeze the next set. I'd consider this deffective and based on the other comments seems to be a common issue. Bought a different ice maker and returned this to Amazon.

Great purchase!!

Purchased this for a small coffee shop at my church. This is an impressive little machine.A few comments:- It fits nicely under the counter and is quiet.- I have this machine hooked up to my reverse osmosis tank so the ice that comes out of it is crystal clear.- It's pretty impressive how fast it makes the ice. The very first time I started it I had clear cubes coming out within probably 10-12 minutes, and then slightly faster after the first set.- This machine does stop producing ice once the ice bin is full. It does this by ice produced resting on a small flap. This flap is held down by the ice that is unable to move out of the way. Once you use some of the ice the machine starts right back up.- When the bin is full it is probably close to 30 lbs of ice.- The scoop that comes with the unit is a little flimsy, but seems to scoop well.- You will need to either be prepared to manually drain this machine regularly, have it near a floor drain, or have some type of pump for the ice as it melts while sitting in the bin. The bin itself isn't chilled (I don't believe) so as the ice melts and the machine produces fresh ice the melted cubes will drain out of the bottom.- I have not tried adjusting the thickness of the ice as the current ice produced makes good cubes for our use.- It would be nice if the ice bin an lid were insulated a little better. As it is it appears there is only two layers of plastic with a small air gap between.- It would also be nice if the lid move more out of the way when it is opened to provide better access to the ice.